All-You-Can-Eat Helpdesk Support

Helpdesk Support

End-users are human.

Shouldn't their IT support should be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

The NOCOLOGY Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support

NOCOLOGY's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the NOCOLOGY technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to NOCOLOGY's unlimited phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the NOCOLOGY Network Operations Center (NOC). We track serial numbers, license expiration, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

Free IT Whitepaper

Free IT Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

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Latest Blog

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information over...

Latest News

NOCOLOGY launches new website!

NOCOLOGY is proud to announce the launch of our new website at http://twopointfive.mspwebsite.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

Read more ...

Contact Us

Learn more about what NOCOLOGY can do for your business.

callphone

Call us today(607) 433-2200

330 Pony Farm Road
Suite #2
Oneonta, New York 13820